Privacy Policy

At Trayarunya Ventures, the operator of MarketiQ AI ("MarketiQ AI", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (mymarketiq.online), use the MarketiQ AI platform and desktop applications, or otherwise use our products and services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our products and services.

We may collect several types of information from and about users of our website, products, and services, including:

• Personal Data: Personal Data means data about a living individual who can be identified from that data. This may include your name, email address, postal address, phone number, company, job title, and other similar information you provide when you create an account or contact us.
• Connected Account Data: When you connect a third-party account (such as LinkedIn, X/Twitter, Meta, Google, HubSpot, or Shopify), we receive the access tokens and the profile, content, audience, and analytics data that you authorize those platforms to share, strictly to provide the features you have requested.
• Content You Create: Marketing content, drafts, campaigns, leads, messages, and assets you create, upload, or schedule within the platform.
• Usage Data: We may also collect information about how you access and use our website, products, and services. This may include your IP address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We collect information in the following ways:

• Direct Interactions: You may provide us with your Personal Data by filling in forms, creating an account, subscribing to our services, or corresponding with us by post, phone, email, or otherwise.
• Connected Platforms: When you authorize MarketiQ AI to connect to a third-party platform, we collect data from that platform via its official APIs in accordance with the permissions (scopes) you grant.
• Automated Technologies: As you interact with our website, products, or services, we may automatically collect Usage Data and Cookies and Tracking Data as specified above.
• Third Parties: We may receive information about you from various third parties, such as analytics providers, advertising networks, and search information providers.

We may use the information we collect about you for various purposes, including:

• To provide and maintain our website, products, and services, including publishing, scheduling, analytics, outreach, and lead-management features you enable.
• To connect to and operate the third-party platforms you authorize, on your behalf and at your direction.
• To notify you about changes to our website, products, or services.
• To allow you to participate in interactive features of our website, products, or services when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our website, products, and services.
• To monitor the usage of our website, products, and services.
• To detect, prevent, and address technical issues, fraud, and abuse.
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.

We do not sell your personal data, and we do not use the content of your connected accounts for advertising or to train models for unrelated purposes.

We may disclose your personal information in the following situations:

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With Service Providers: We may share your information with vetted service providers (such as cloud hosting, payment processing, and analytics) who process data on our behalf and under contractual confidentiality and security obligations.
• With Third-Party Platforms: When you use a feature that posts, messages, or syncs to a connected platform, the relevant content is shared with that platform at your direction.
• For Business Purposes: We may share your information for our business purposes, such as data analysis, identifying usage trends, and to improve and enhance our website, products, and services.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• To Comply with Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• To Protect Rights and Safety: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

We do not sell or rent your personal data or your connected-account data to third parties.

The security of your information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include:

• Using encryption (TLS) to protect sensitive information transmitted online.
• Encrypting connected-account access tokens and other credentials at rest.
• Protecting your information by keeping it on secure servers.
• Limiting access to personal information to employees, contractors, and agents who need to know that information in order to operate, develop, or improve our website, products, and services.

MarketiQ AI lets you connect third-party platforms (including LinkedIn, X/Twitter, Meta, Google, HubSpot, and Shopify) to publish content, run outreach, sync analytics, and manage leads. When you connect an account:

• We request only the permissions (scopes) needed for the features you use, and we use the data only to provide those features to you.
• Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
• We do not transfer or use connected-account data for serving advertisements, and we do not allow humans to read your private data unless you give explicit consent, it is necessary for security or to comply with applicable law, or the data has been aggregated and anonymized.
• You can disconnect any platform at any time from your MarketiQ AI settings, and you may revoke access directly from the third-party platform. Disconnecting revokes our stored tokens for that platform.

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@trayarunyaventures.com.

Our website, products, and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, to provide our services to you, to comply with our legal obligations, resolve disputes, and enforce our agreements. When you delete content, disconnect a platform, or close your account, we delete or anonymize the associated personal data within a reasonable period, except where retention is required by law.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the country where our servers are located and choose to provide information to us, please note that we transfer the data, including personal data, to that location and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.